Remote Managed Services
Customers may choose to host their infrastructure on their own premises. In these circumstances Ultima can offer a comprehensive remote management service which may be combined with engineers on site to provide a truly 24x7 service desk offering. Our bespoke service can help your IT team stretch easily to cope with greater demands on your resources. These support services can be extended to:
- Critical Global Remote Site – have a dedicated remote IT support team for your global small offices.
- Critical Service Support – utilise Ultima’s bespoke services to manage specific critical services e.g. firewalls & mail solutions.
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