Product Fulfillment
Ultima has been successfully supplying product since its early beginnings in 1990. Evolving from a simple “tin shifter” Ultima has built a very successful value add proposition around our product fulfilment arm. Whether you are simply requesting a cable or a fully configured 
European desktop rollout, Ultima can help. Key vendors include:
Over the last 20 years we have invested heavily in our key vendors in order to receive a tier 1 service back from them with regard to stock allocation and pricing. To strengthen our supply message and in an effort to offer higher levels of service to our customers we have also deployed a number of vendor business managers throughout our company and strong technical skills throughout the warehousing and configuration centre.
Hardware pricing and stock levels can be found by speaking with your Ultima Account Team or by logging on to Ultima’s Interact Portal. The portal is a fully integrated Client relationship management system operating 24x7. Customised for each Customer, it provides capabilities and information on how to:
- Log calls, check current status, reopen calls and create reports on those calls logged
- Calls logged per asset allowing for reporting on individual assets
- Log and track change requests
- Download essential software updates
- All statistical information on the service including capacity and availability reports will be presented on the portal for ease of reference
- Access essential contact information and details on entire managed solution
- Pose generic technical questions through the discussion forum
- Get up to date Ultima offerings including seminar information and discount offers
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