Professional Services
Ultima is a trusted name within the industry for the provision of quality IT professional services. Holding the highest accreditations with best of breed vendors, coupled with a proven track record in the delivery of technical services, our customers benefit from our knowledge and expertise. Quality forms the basis of all Ultima’s services and our goal is to provide our customers added value IT professional services that are both complementary and cost effective.
With over 140 technical services staff being managed through our project office and state of the art 24x7 Technical Support Centre based in Reading, Ultima’s track record for the provision of IT professional services spans over 15 years and encompasses all business sectors.
IT Technical Consultancy and Engineering Services
Ultima offers flexible IT technical resources that will complement existing resources with additional key skills and expertise. In addition to extra resource, this provides practical project and technical direction based on our real world experience from previous engagements and project implementations. Ultima technical services include:
- Technical consultancy for design, build and implementation
- Migration, integration and testing services
- System health checks, audits and optimisation services
- Rollout and deployment services
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At Ultima, we understand the importance of making your project work which is why we will work closely with our customers to ensure that any implementation is delivered in a structured, manageable way with full communication and documentation provided throughout the entire project.
A dedicated and experienced, PRINCE2 certified project manager will be allocated from Ultima’s Project Office, who will take responsibility to ensure the work is followed through to successful completion, to specification, on time and within budget. Ultima project management services include:
- Project logistics
- Implementation planning, scheduling and resource management
- Project delivery, communication and quality management
- Technical project direction utilising previous project experience
- Project documentation, processes and templates
There are many advantages in using Ultima's Project Managers in terms of quality and assurance. Utilising our vast experience and structured methodology we will make sure your project is run on time and on budget. We will reduce the burden on your IT department and will make sure you receive the best independent advice for the successful completion of your project.
There are three main areas in which our Project Managers will be able to help you:-
Increased Cost Effectiveness
Through the use of "Fast Tracking" through technical direction and issue resolution, our Project Managers will add value to your project. We will use the "First Time right" approach to make sure the project remains under control. Finally, through the wealth of our experience we will make sure you are aware of the pitfuls and make sure they are avoided before costly changes need to be made.
Increased Quality
Our Project Managers all have a wide array of experience and expertise which will provide a greater in depth knowledge of your project and the products you will be using. We will make sure you receive the best impartial advice, have access to the specific skills and product knowledge you require. All our Project Managers have PRINCE2 certification, which enables you to be rest assured in quality of service you will recieve.
Reduced Risk
As all our Project Managers will be able to focus on your project there is a significant reduction in the project becoming out of control which will enable you to be able to focus on other areas of the business. We will share the burden of the project with you and will make sure it reaches a successful conclusion.
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