Workplaces are changing. Teams are more distributed. People need productivity tools that enable them to work from virtually anywhere. Yet, despite organisations’ technology investments, users struggle to stay connected with colleagues and the business. Slow innovation in traditional technologies such as telephony forces users to choose other modes for collaboration and communication. This makes it more challenging for IT professionals to deliver new capabilities in an integrated, cost-effective, and secure manner.
Unified communications & collaboration is key to everything that we do. But what does that really mean? With the ultimate aim of making people do more with less, or more with the same, it means making valuable staff even more efficient and productive. The best way to do that is to enable them to communicate more effectively, in a way and at a time that suits them.
The philosophy of Unified Communications has evolved from an overarching concept of unifying several communications channels to make a consistent set of capabilities accessible, regardless of user location or end device. While presence software still anchors the strongest Unified Communications solutions, in a crowded market it is important to enable more robust functionality within any multimedia communications solution. Therefore, Ultima’s aim is to:
- Consolidate multiple channels of communication within a system that supports open industry standards – to increase the degree of design flexibility and third party interoperability.
- Reduce the dependence on proprietary hardware and software elements – to significantly contribute to minimising design and engineering costs.
- Provide a high level of redundancy, resiliency and reliability - to enable a communications system platform that is designed to satisfy the very highest levels of service availability.
- Deliver a highly scalable solution design and a software-centric approach – to enable a modular architecture that allows for simple upgrade of servers to accommodate customer growth
The recent introductions of solutions like Microsoft Lync, Microsoft Exchange Server 2010 and SharePoint 2010 have opened up a tremendous opportunity for organisations to increase their workforce productivity by means of collaboration, presence detection and high quality of voice, while at the same time reducing their overall spend on business communications.
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